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Frequently Asked Questions

Can I see an engagement ring before ordering?

Yes. You can book an appointment with our team to view pieces, discuss your preferences and explore options for your engagement ring. If you're unable to visit us in person, our designers can also guide you remotely.

Do engagement rings come with a diamond certificate?

Yes. We provide an IGI Diamond Certificate for diamonds over 0.50ct. If your ring contains multiple diamonds over 0.50ct, each qualifying diamond receives its own certificate.

Can I customise an engagement ring?

Yes. Our engagement rings can be personalised in many ways, including diamond shape, size, quality, metal and design details. For a fully bespoke piece, you can work directly with our designers to create something unique.

Can I engrave my ring?

Yes. We offer complimentary engraving on all of our engagement rings and selected everyday rings. Depending on the design, you can personalise your piece with initials, a date or a short message. If you're unsure whether your chosen ring can be engraved, simply contact us before ordering.

How do I find my ring size?

You can use our sizing guide or measure an existing ring to find your perfect fit.

Are your rings suitable for daily wear?

Yes. Our rings are made from solid 18K gold and high-quality lab-grown diamonds, making them designed to be worn and enjoyed every day. That said, we recommend removing your ring before activities that may expose it to excessive force, chemicals or impact, such as weightlifting, swimming or heavy manual work.

Can I resize my ring later?

Yes, in most cases we can resize your ring. We can resize up to 1.5 EU sizes up or down on eligible rings. Because the ability to resize depends on the design, we recommend contacting us before ordering if you're unsure about your size.

Please note that eternity and certain intricate designs may have more limited resizing options.

What materials are used in your rings?

Our rings are crafted from solid 18K gold and set with high-quality lab-grown diamonds. We use recycled gold across our collections wherever possible, and each piece is made with traceability and longevity in mind.

Are your rings suitable for special occasions?

Absolutely. Our collection includes pieces designed for everything from everyday wear to engagements, weddings and other meaningful occasions. Whether you're looking for a subtle gold band, a diamond eternity ring or a statement piece, each Arter ring is handcrafted in Antwerp and designed to become part of your story.

  • Crafted & Delivered With Care

    Each piece is made-to-order with care. Timings vary per design, bespoke and engagement rings may take longer. In a rush? Reach out at info@arterjewelry.com, we’re happy to help

  • Return Policy

    We accept returns within 30 days of delivery. Please note, we do not accept resized and engraved pieces, or any item explicitly marked as non-returnable. For full details, click here.

  • Worldwide Shipping

    We ship worldwide, with your signature required to ensure safe delivery. For UK, EU, CH, US and UAE, all taxes and duties are included, so your piece arrives as intended.

  • Payment

    We offer secure payment options including Amex, debit cards and bank transfer. Prefer flexibility? Klarna is available in the US, UK and EU, so you can choose what suits you, without compromise.